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Research Article

Physical and situational inequality on airplanes predicts air rage

Katherine A. DeCelles and Michael I. Norton
  1. aOrganizational Behaviour and Human Resource Management Area, Rotman School of Management, University of Toronto, Toronto, ON, Canada M5S 3E6;
  2. bMarketing Unit, Harvard Business School, Boston, MA 02163

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PNAS May 17, 2016 113 (20) 5588-5591; first published May 2, 2016; https://doi.org/10.1073/pnas.1521727113
Katherine A. DeCelles
aOrganizational Behaviour and Human Resource Management Area, Rotman School of Management, University of Toronto, Toronto, ON, Canada M5S 3E6;
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  • For correspondence: katy.decelles@rotman.utoronto.ca
Michael I. Norton
bMarketing Unit, Harvard Business School, Boston, MA 02163
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  1. Edited by Susan T. Fiske, Princeton University, Princeton, NJ, and approved March 30, 2016 (received for review November 3, 2015)

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Article Figures & SI

Tables

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    Table 1.

    Description of onboard incidents

    Disruptive passengersPercent of incidents (%)Incident typePercent of incidents (%)CabinPercent of incidents (%)*
    Female23.83Belligerent behavior29.00First class15.26
    Male72.49Drugs0.14Economy class83.98
    Two or more people0.66Emotional5.50Missing0.76
    Missing3.02Intoxication31.75
    Noncompliant18.67
    Sexual0.90
    Smoking10.90
    Other (e.g., medical related)3.14
    • Data reported here are at the incident (rather than the flight) level of analysis.

    • ↵* A t test between raw number of incidents between economy and first class is significant at P < 0.0001.

    • View popup
    Table 2.

    Logistic regression models predicting onboard incidents

    VariableModel 1Model 2Model 3
    Dependent variableEconomy class incidentEconomy class incidentFirst class incident
    DatasetAll flightsFlights with first classFlights with first class
    Predictor variables
     Economy seats1.0010 (0.0012)1.0031** (0.0014)—
     First class seats——1.0342** (0.0139)
     Economy seat width (cm)0.9514* (0.0243)1.2175*** (0.0922)—
     Economy seat pitch (cm)0.9887 (0.0101)1.0093 (0.0125)—
     First class seat width (cm)†——0.8147 (0.1101)
     Flight distance in miles1.0004**** (0.0001)1.0004**** (0.0001)1.0003** (0.0001)
     Flight delay in hours1.1524**** (0.0151)1.1393**** (0.0157)1.0526 (0.0468)
     Cabin area (m2)1.1186** (0.0528)1.1213** (0.0610)1.4777*** (0.1969)
     International flight (1 = yes)0.6840**** (0.0681)0.7185*** (0.0720)0.8212 (0.1869)
     First class present (1 = yes)3.8431**** (0.4743)——
     Boarding from front (1 = yes)—2.1754*** (0.6083)11.8594** (11.8367)
    McFadden’s pseudo R20.10280.05780.0675
    • Values presented are odds ratios with robust SEs. The full dataset represented ∼150–300 unique arrival and departure airports, and between 500 and 1,000 unique flight routes. SEs are adjusted clusters based on plane route (i.e., the specific departure airport and arrival airport combination). All models include fixed effects for flight regions (suppressed for space but included in SI Methods). Observations were dropped because they were in a flight region that had no incidents. Flights with first class present are ∼46.1% of the population of flights. No flights without first class boarded from the middle of the plane. *P < 0.10, **P < 0.05, ***P < 0.01, ****P < 0.0001.

    • ↵† Seat pitch data are not available because many first class seats had their own pods/beds.

    • View popup
    Table S1.

    Flight level variable descriptives and correlations (all flights)

    VariableMeanSD12345678
    1. Economy incident (= 1)0.00080.02841.000
    2. Economy seats on aircraft77.395454.51500.043
    3. Flight distance in miles828.79111071.81600.0460.793
    4. Flight delay in hours0.18310.52850.0110.0620.076
    5. Economy seat width (cm)44.75512.19200.0060.0230.1020.062
    6. Economy seat pitch (cm)80.06894.93700.0220.4780.4890.046-0.155
    7. Cabin area [height × width (m2)]5.94592.48960.0410.9120.7940.055-0.0810.676
    8. International flight (= 1)0.33280.47120.0150.2600.3810.0740.1350.2340.276
    9. First class present (= 1)0.46080.49850.0250.6610.5300.0660.2060.3170.6130.296
    • View popup
    Table S2.

    Flight level variable descriptives and correlations (only flights with first class)

    VariableMeanSD1234567891011
    1. First class incident (= 1)0.00030.01681.000
    2. Economy incident (= 1)0.00150.0392−0.001
    3. First class seats on aircraft14.21087.60340.0220.038
    4. Economy seats on aircraft116.352158.24370.0210.0380.925
    5. Flight distance in miles1443.31301322.51400.0220.0410.7770.714
    6. Flight delay in hours0.22060.59190.0020.0110.0500.0450.060
    7. First class seat width (cm)*52.26941.24780.0020.0050.2290.2720.120−0.007
    8. Economy seat width (cm)45.24450.73980.0040.0080.0970.1530.100−0.000−0.497
    9. Economy seat pitch (in cm)81.76036.74710.0080.0160.5090.3480.4050.0460.337−0.366
    10. Cabin area [height × width (m2)]7.59612.75090.0190.0350.9160.8670.7360.0490.2760.1720.640
    11. International (= 1)0.48370.49970.0070.0110.2280.1510.3500.055−0.045−0.0130.2430.212
    12. Front boarding (= 1)0.86160.3453−0.019−0.035−0.877−0.762−0.736−0.0600.089−0.084−0.627−0.873−0.273
    • ↵* Seat pitch data are not available for first class because many first class seats had their own pods/beds.

    • View popup
    Table S3.

    Robustness logistic regression models predicting onboard incidents

    VariableModel 1Model 2Model 3
    Dependent variableEconomy class incidentEconomy class incidentFirst class incident
    DatasetAll flightsFlights with first classFlights with first class
    Predictor variables
     Economy seats1.0008 (0.0012)1.0034** (0.0015)—
     First class seats——1.0389*** (0.0152)
     Economy seat width (cm)0.9542* (0.0230)1.2755** (0.0928)—
     Economy seat pitch (cm)0.9874 (0.0100)1.0120 (0.0128)—
     First class seat width (cm)†——0.8014 (0.1095)
     Flight distance in miles1.0004**** (0.0000)1.0004**** (0.0001)1.0003** (0.0002)
     Flight delay (h)1.1450**** (0.0167)1.1324**** (0.0174)1.0263 (0.0556)
     Cabin area (m2)1.1282*** (0.0522)1.1298** (0.0602)1.5079*** (0.2090)
     International (1 = yes)0.6348 **** (0.0679)0.6321**** (0.0736)0.6985 (0.1682)
     First class present (1 = yes)4.0358**** (0.4860)——
     Boarding from front (1 = yes)—2.3452*** (0.6018)14.5774*** (14.9644)
     Departure time (hours since midnight)1.0610**** (0.0108)1.0555**** (0.0113)1.0719**** (0.0174)
     Flight frequency1.0000 (0.0000)0.9999** (0.0000)0.9999 (0.0001)
    Month (April base category)
     August0.7926** (0.0936)0.7856** (0.0959)0.8886 (0.2329)
     December0.7004*** (0.0873)0.6772*** (0.0899)0.7176 (0.2120)
     February0.7985* (0.0963)0.7899* (0.0998)1.3023 (0.3466)
     January0.9545 (0.1060)0.9552 (0.1104)0.7830 (0.1973)
     July0.8626 (0.0936)0.8311 (0.0940)0.7973 (0.2373)
     June1.0048 (0.1045)0.9678 (0.1053)1.0626 (0.3235)
     March0.8410 (0.0955)0.8274 (0.0981)1.1010 (0.3162)
     May0.8737 (0.0928)0.8737 (0.0942)1.3086 (0.3785)
     November0.9916 (0.1345)0.9484 (0.1394)1.1489 (0.2955)
     October0.8826 (0.1034)0.8466 (0.1046)0.8678 (0.2486)
     September0.8073 (0.0991)0.7895* (0.1005)0.5751 (0.2080)
    Day of week (Friday base category)
     Monday1.1156 (0.0947)1.0852 (0.0956)1.1615 (0.2278)
     Saturday0.9791 (0.0851)0.9246 (0.0847)1.0270 (0.2346)
     Sunday0.8935 (0.0831)0.8771 (0.0847)1.0171* (0.2239)
     Thursday0.9819 (0.0917)0.9391 (0.0932)1.1982 (0.2734)
     Tuesday0.9835 (0.0828)0.9529 (0.0840)0.8530 (0.2079)
     Wednesday1.1212 (0.1025)1.1259 (0.1076)0.9695 (0.1967)
    Departure region–Arrival region (North East Asia–North America base category)
     Western Europe–North America2.7185*** (0.7986)2.3992*** (0.6798)2.2256 (1.4225)
     Caribbean–Caribbean———
     Caribbean–North America4.3515**** (1.6960)2.6477** (1.0756)1.3763 (1.2952)
     Central America–North America5.0667**** (1.9621)3.0136*** (1.2487)2.7034 (2.3901)
     Lower South America–Lower South America4.5467*** (2.5514)3.1730** (1.7454)1.4500 (1.8677)
     Lower South America–North America1.6300 (0.6397)1.5842 (0.6269)0.5646 (0.2442)
     Upper South America–North America2.1686 (1.0466)1.6923 (0.8105)3.0285 (2.8611)
     Middle East–North America1.6573** (0.3753)1.6140** (0.3628)2.3261** (0.9126)
     North America–North East Asia1.1166 (0.2305)1.0902 (0.2263)1.3890 (0.5479)
     North America–Western Europe1.5173 (0.4418)1.3800 (0.3893)1.2410 (0.7806)
     North America–Caribbean4.3375**** (1.7686)2.5632** (1.1050)3.1779 (2.9010)
     North America–Central America4.3579**** (1.7757)2.5610** (1.1041)1.2651 (1.3415)
     North America–Lower South America0.8515 (0.1796)0.8302 (0.1696)0.2969 (0.2746)
     North America–Upper South America3.5670*** (1.4991)2.7456*** (1.0720)—
     North America–Middle East1.7707*** (0.3936)1.7261*** (0.3786)1.8967* (0.7141)
     North America–North America2.5737** (0.9614)1.6259 (0.6388)1.3173 (1.1065)
     North America–Southwest Pacific0.3888**** (0.0597)0.3661**** (0.0592)0.8155 (0.1967)
     Southwest Pacific–North America0.9666 (0.1519)0.8753 (0.1456)1.6312* (0.4083)
    McFadden’s pseudo R20.10800.06300.0758
    • Values presented are odds ratios with robust SEs. The full dataset represented ∼150–300 unique arrival and departure airports, and between 500 and 1,000 unique flight routes. SEs are adjusted clusters based on plane route (i.e., the specific departure airport and arrival airport combination). All models include fixed effects for flight regions. Observations were dropped because they were in a flight region that had no incidents. Flights with first class present are ∼46.1% of the population of flights. No flights without first class boarded from the middle of the plane. *P < 0.10, **P < 0.05, ***P < 0.01, ****P < 0.0001.

    • ↵† Seat pitch data are not available because many first class seats had their own pods/beds.

Data supplements

  • Supporting Information

    Files in this Data Supplement:

    • Download Supporting Information (PDF)
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Inequality on airplanes predicts air rage
Katherine A. DeCelles, Michael I. Norton
Proceedings of the National Academy of Sciences May 2016, 113 (20) 5588-5591; DOI: 10.1073/pnas.1521727113

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Inequality on airplanes predicts air rage
Katherine A. DeCelles, Michael I. Norton
Proceedings of the National Academy of Sciences May 2016, 113 (20) 5588-5591; DOI: 10.1073/pnas.1521727113
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