Evidence for the reproduction of social class in brief speech

Michael W. Kraus; Brittany Torrez; Jun Won Park; Fariba Ghayebi

doi:10.1073/pnas.1900500116

New Research In

Edited by Hazel Rose Markus, Stanford University, Stanford, CA, and approved September 22, 2019 (received for review January 10, 2019)

See related content:

Understanding how people detect social class from speech requires taking a cultural psychological perspective
- Nov 26, 2019

This article requires a subscription to view the full text. If you have a subscription you may use the login form below to view the article. Access to this article can also be purchased.

Significance

Social class mobility narratives pervade public consciousness in the United States, and yet patterns of actual mobility remain relatively constrained. This work examines how the tendency to accurately perceive the social class position of targets, by virtue of listening to their brief speech, can constrain economic mobility and perpetuate inequality. We find that Americans can perceive the social class of targets based on exposure to brief speech patterns, that word pronunciation facilitates this perceptual process, and that these cues bias hiring decisions in favor of those higher versus lower in social class. The findings suggest that social interaction patterns related to the perception of brief speech are potentially causal in the maintenance of economic inequality.

Abstract

Economic inequality is at its highest point on record and is linked to poorer health and well-being across countries. The forces that perpetuate inequality continue to be studied, and here we examine how a person’s position within the economic hierarchy, their social class, is accurately perceived and reproduced by mundane patterns embedded in brief speech. Studies 1 through 4 examined the extent that people accurately perceive social class based on brief speech patterns. We find that brief speech spoken out of context is sufficient to allow respondents to discern the social class of speakers at levels above chance accuracy, that adherence to both digital and subjective standards for English is associated with higher perceived and actual social class of speakers, and that pronunciation cues in speech communicate social class over and above speech content. In study 5, we find that people with prior hiring experience use speech patterns in preinterview conversations to judge the fit, competence, starting salary, and signing bonus of prospective job candidates in ways that bias the process in favor of applicants of higher social class. Overall, this research provides evidence for the stratification of common speech and its role in both shaping perceiver judgments and perpetuating inequality during the briefest interactions.

Footnotes

↵¹To whom correspondence may be addressed. Email: michael.kraus{at}yale.edu.

Author contributions: M.W.K., B.T., and J.W.P. designed research; M.W.K., B.T., J.W.P., and F.G. performed research; M.W.K. and B.T. analyzed data; and M.W.K., B.T., J.W.P., and F.G. wrote the paper.
The authors declare no competing interest.
This article is a PNAS Direct Submission.
This article contains supporting information online at www.pnas.org/lookup/suppl/doi:10.1073/pnas.1900500116/-/DCSupplemental.

Published under the PNAS license.

View Full Text