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Research Article

Memories of unethical actions become obfuscated over time

Maryam Kouchaki and Francesca Gino
PNAS first published May 16, 2016; https://doi.org/10.1073/pnas.1523586113
Maryam Kouchaki
aKellogg School of Management, Northwestern University, Evanston, IL 60208;
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  • For correspondence: m-kouchaki@kellogg.northwestern.edu
Francesca Gino
bHarvard Business School, Harvard University, Boston, MA 02163
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  1. Edited by Susan T. Fiske, Princeton University, Princeton, NJ, and approved April 19, 2016 (received for review November 29, 2015)

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Significance

We identify a consistent reduction in the clarity and vividness of people’s memory of their past unethical actions, which explains why they behave dishonestly repeatedly over time. Across nine studies using diverse sample populations and more than 2,100 participants, we find that, as compared with people who engaged in ethical behavior and those who engaged in positive or negative actions, people who acted unethically are the least likely to remember the details of their actions. That is, people experience unethical amnesia: unethical actions tend to be forgotten and, when remembered, memories of unethical behavior become less clear and vivid over time than memories of other types of behaviors. Our findings advance the science of dishonesty, memory, and decision making.

Abstract

Despite our optimistic belief that we would behave honestly when facing the temptation to act unethically, we often cross ethical boundaries. This paper explores one possibility of why people engage in unethical behavior over time by suggesting that their memory for their past unethical actions is impaired. We propose that, after engaging in unethical behavior, individuals’ memories of their actions become more obfuscated over time because of the psychological distress and discomfort such misdeeds cause. In nine studies (n = 2,109), we show that engaging in unethical behavior produces changes in memory so that memories of unethical actions gradually become less clear and vivid than memories of ethical actions or other types of actions that are either positive or negative in valence. We term this memory obfuscation of one’s unethical acts over time “unethical amnesia.” Because of unethical amnesia, people are more likely to act dishonestly repeatedly over time.

  • dishonesty
  • memory
  • unethical behavior
  • psychological dissonance
  • morality

Footnotes

  • ↵1To whom correspondence should be addressed. Email: m-kouchaki{at}kellogg.northwestern.edu.
  • Author contributions: M.K. and F.G. designed research, performed research, analyzed data, and wrote the paper.

  • The authors declare no conflict of interest.

  • This article is a PNAS Direct Submission.

  • This article contains supporting information online at www.pnas.org/lookup/suppl/doi:10.1073/pnas.1523586113/-/DCSupplemental.

Freely available online through the PNAS open access option.

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Leaving our immoral deeds in the past
Maryam Kouchaki, Francesca Gino
Proceedings of the National Academy of Sciences May 2016, 201523586; DOI: 10.1073/pnas.1523586113

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Leaving our immoral deeds in the past
Maryam Kouchaki, Francesca Gino
Proceedings of the National Academy of Sciences May 2016, 201523586; DOI: 10.1073/pnas.1523586113
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